Call Toll Free: (855) 385-5727
Sales: Mon - Fri 9 AM to 5 PM Easter Time
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If you need additional help or have any questions, you can contact us via e-mail at email@example.com.
We offer free Economy shipping to retail customers on most orders over $100 (excluding taxes) shipped within the Contiguous U.S. (excluding APO/FPO/AK/HI). Please allow 5-10 business days for delivery.
All other shipping charges are determined by package weight/dimension and shipping distance. UPS and Fedex shipments are based on actual weight or dimensional weight, whichever is greater.
Additional fees apply to remote destinations and Saturday delivery.
Domestic: Simply add your items to the shopping cart at Step 1 of the checkout process. Enter your zip code to view your shipping options and charges.
International:You may see your shipping options and charges by simply entering your items in the shopping cart and completing the checkout process. Your options and charges appear on Step 3. Your order will process once you press "Submit".
The European Union Value Added Tax ("EU VAT") is a value added tax encompassing member states in the European Union Value Added Tax Area. Joining in this is compulsory for member states of the European Union. As a consumption tax, the EU VAT taxes the consumption of goods and services in the EU VAT area.
Undelivered packages, due to refusal, are deemed abandoned and are not returned to Full Parts. Full Parts does not issue refunds for refused, abandoned, or seized orders.
We are happy to offer fast, safe, and reliable services thru UPS, Fedex and USPS.
We are processing your order within minutes of receipt and ship most orders the same day if received before 4 PM ET, Mon- Fri. We will email you a confirmation of shipment the day your order ships.
While rare, carriers may experience transit delays due to severe weather, extreme volume, and holiday schedule changes.
The carrier will return your shipment to us and charge the shipping to Full Parts. Upon receipt of the refused shipment, we will provide a merchandise refund, less the return shipping expenses.
Dimensional weight (DIM) is a calculation used to determine billable weight for density of a shipment, which is the amount of space a package occupies in relation to its actual weight.
We make your tracking # available to you several ways:
Shipment Confirmation Email - We will email you a confirmation within 24 hours of shipment. This email contains your tracking #. If you do not receive this email (please check your SPAM folder) email firstname.lastname@example.org to verify we have the correct email address on file.
Sign in to "My Account" and click "My Order History". The tracking # is located to the right of the applicable invoice. You may click on the tracking # link to view the transit detail.
We are happy to provide free technical support M-F 9 AM-5 PM ET. Our team can help you thru a project or product selection.
Our Contact Center is available to answer emails and calls from 9 AM-5 PM ET Monday-Friday.
Our distribution facility ships orders from Miami, FL Monday thru Friday.
Our Customer Service and Technical Support teams are available at 855-385-5727 Monday - Friday 9 AM-5 PM ET.
¡Bienvenidos a Full Parts!
Full Parts es el distribuidor numero 1 en componentes para reparacion, fabricacion y assemblage. Nuestro catálogo está disponible en linea.
Póngase en Contacto con Nosotros:
Horas de oficina - Ayuda en español
Métodos de Pago
Métodos de envio
Las otras destinaciones internacionales: Economy International, Fedex, DHL y TNT. Tambien podemos usar su cuenta de courier con cualquiera de estas companias de envio.
We ship UPS orders the same day when received by 4 PM ET M-F except on holidays. USPS orders are shipped within 48 hours of receipt.
We will email you a confirmation the day of shipping. If you did not receive an email confirmation, please check to see if it was directed to your SPAM folder. If not, please email email@example.com to confirm we have an accurate email address on file.
You may check the status of your order at our website. Just sign in, click on "My Account" and select "My Order History."
Severe weather conditions, extreme volume, and delayed payment authorization may prevent same day shipping.
Because we ship most orders the same day, orders are processed immediately, once they are submitted to us.
If you wish to add parts, we are happy to take a second order for the additional items.
If you wish to remove parts and the order has not shipped, we can void your original order and enter a new order. Please note that if you paid via credit card, a second authorization is obtained for the balance to pay on the new order.
PayPal is a 3rd party Internet service that accepts and makes payments between a buyer and a seller. The buyer deposits a sum of money to their PayPal account; PayPal submits payment to the seller. See PayPal Help Desk: http://www.paypal.com/cgi-bin/webscr.
PayPal - Available to Canada and many other international destinations.
Yes, we offer our customers the option to pay with credit and debit cards in U.S. dollars. We accept Mastercard, Visa, Discover and Amex. At checkout, enter your credit card number, card expiration date, the name which appears on the card, and the CVV2 code. To avoid an order delay, please verify your bill-to address matches the bill-to on file with your card issuing bank.
Orders paid with guaranteed funds (money order/cashier's check) will ship within 24 hours of receipt during normal business hours.
Yes, you may select Wire Transfer as a payment method at checkout. Please include $25 USD to cover fees imposed by the sending and receiving bank. In the event of an over-payment, we will apply a credit on file toward future purchases. Please allow up to 5 days for order processing.
Yes! We accept personal checks, company checks, and bank certified checks.
The CVV2 code is a security code printed or embossed on your credit card by your issuing bank. Visa, Master Card, and Discover print a 3-digit code on the back of the card. American Express embosses a 4-digit code on the front of the card.
If for any reason you decide the part does not suit your application or just isn't for you, simply return it in new, pristine condition within 30 days of the invoice date, postage paid, and we will provide a full merchandise refund.
Merchandise returns over $250 require an RA#. Email firstname.lastname@example.org.
Please return product with original cartons, outer shipping cartons, and boxes, (including factory packaging, foam, fillers, and padding), and printed material such as booklets, manuals, and instructions to avoid restocking fees. Avoid using duct tape. Do not allow damage to manufacturer's packaging.
Do not return products with signs of use. I.e. mounting marks/scratches, solder on the connectors, sealing caulk, dirt, and sawdust or other debris.
Sorry, product purchased prior to 30 days is not returnable.
Please read Terms & Conditions before returning products
All products include 1 year warranty against manufacturer defects. Some products are warranted thru the manufacturer and may require return shipment, postage paid, directly to the manufacturer. See the detailed warranty instructions on the product detail page at our website.
If the product is to be returned to Full Parts, contact our Technical Support Team at email@example.com to discuss the nature of defect and receive a return authorization #.
All defective returns are evaluated upon receipt. Refunds are not permitted on products defective as a result of misuse.
No, but to avoid a delay in processing your return, please contact us for a return authorization # (RA#.)
Defective Products: firstname.lastname@example.org or 855-385-5727.
All other returns: email@example.com or 855-385-5727.
Restocking fees are generally 30% of the purchase price and are applicable when a returned product is not in new, re-sellable condition (except defective merchandise) or does not include all accessories, instructions, manuals, etc.
An RA # is not needed except when the item is defective or the return amount exceeds $250. If your return requires an RA#, email firstname.lastname@example.org
Please accept our apologies if you received a product that does not perform properly. Please notify our Technical Support team to discuss the product failure and to determine if a replacement is necessary or if a different product would better suit your application.
Most returns processed in 3-4 business days. Please note some returns may require extended processing days for technical evaluation, peak times, etc.
Yes, we accept product returns within 30 days of invoice when in new, resalable condition. We will process a prompt merchandise refund, less a minimum 20% restocking fee, which covers the cost to replace accessories, manuals, etc.
Please read Terms & Conditions before returning product
An RSL is a prepaid shipping label provided to continental U.S. customers to return product via at the expense of Full Parts. We gladly issue RSL's in the event we have shipped an incorrect part to you.
We will issue an RSL either via email or mail, at your preference.
Simply place the label on the package and give the package to any USPS driver or USPS facility. RSL's are valid for 10 days from the date issued.
USPS generally issues RSL's within 2 days of the request.If you selected email as a method of receipt and have not received it in 2 days, please verify the email was not forwarded to your SPAM folder. Otherwise, allow us to follow-up with USPS. Email email@example.com.
In the event of a lost or damaged package, file a claim with the carrier you used for the return shipment. To avoid damage, pack the product carefully and in a secure outer carton. Do not use the manufacturer’s package as the outer shipping carton. Return all packages insured.
We will provide images of damage as your request.
We do not require a minimum order for destinations within the U.S., U.S. Territories, and Canada.
Full Parts does not charge any handling fees on orders.
We are required by law to collect sales tax from customers who purchase at our retail store or when a purchase is shipped to a Florida address Tax is applied to the merchandise and shipping charges (per the State of Florida.) Tax Exempt customers, please email your Tax Exempt Certificate to firstname.lastname@example.org, Attention Accounting Manager.
We are happy to ship to international destinations. Refer to the Permitted International Destinations chart to see your country’s payment/shipping options. Sorry, we are unable to ship to locations not shown.
All other international destinations:
Sure. Simply fill out our order form and mail it to Full Parts, 13451 NW 19th LN, Miami, FL, 33182.
We accept personal checks, company checks, and bank certified checks.
Orders paid with a certified check will ship within 24 hours of receipt during normal shipping hours. All other personal checks are held 3 weeks for clearing of funds (or you may provide an image of the paid check to expedite your order.) Checks should have a preprinted name, drawn on a U.S. bank and in US dollars.
If the payment submitted is less than the shipment total, we will notify you of the difference. Your order will ship promptly upon receipt. In the event we do not hear from you after two attempts to reach you via email, we will apply the original payment submitted as a credit on file which you may request as a refund.
Returned check fee: $30.00 plus any legal fees incurred if applicable.
We are processing your order within minutes of receipt and ship most orders the same day if received before 4 PM ET Mon- Fri. Postal orders ship within 48 hours. We will email you a confirmation on the day of shipment.
While rare, carriers may experience transit delays due to severe weather, extreme volume, and holiday schedule changes.
United States: In the event we do not have sufficient stock to fulfill your order, we will backorder it for you with no additional fees. Multiple out of stock items on the same order will ship together when they become available. We will email you a confirmation the day of shipment. Full Parts will select the carrier for backorder shipments and may vary from the original method selected.
All other destinations: Sorry, we do not backorder to international and FPO/APO destinations. Out of stock items will be removed from your order for re-order when stock is replenished.
The estimated time of arrival (ETA) is based on the manufacturer's availability and lead times.
Yes, please ask us to check with our many suppliers and manufacturers if you do not see what you need at our website. We can normally special order any item our manufacturers provide. Email email@example.com to inquire. Some manufacturers have minimum quantity requirements. Special orders are non-cancelable/ non-returnable and payable in advance .
We also welcome your product suggestions! Just email a description, it's application and if possible, a manufacturer's name/part # and our product team will research sources and cost competiveness to see how it fits our parts line-up. Email firstname.lastname@example.org.
With the distribution center at our backdoor, we have over 6,000 items available for pick up TODAY! Our trained sales staff is ready to help you with your selection. Stop in to see all the items on display. See and touch before you buy. We are located just minutes off the Turnpike Highway. Store hours are 9-5 ET M-F. Orders can be phoned in ahead of time and picked up approximately 60 mintues later. Just give us a call at 855-385-5727.
In the rare occasion a competitor is advertising a new, in-stock product at a lower price than Full Parts, we will make every effort to match their price. Email to email@example.com for a quick reply.
Yes! Our Commercial Sales program offers a valuable savings exclusively to installers, retailers, service shops, manufacturers, and exporters. Just provide a copy of your business license and submit your application on-line. Upon approval, you will have immediate access to our confidential Commercial Sales website and price list.
Because our price is based on the cost of each individual part # and may not be the same across a product category, price breaks apply per individual part number only.
Yes, we appreciate the opportunity to quote your large quantity needs. Email part #'s, quantities, and your ship-to zip code to firstname.lastname@example.org for a price quote and shipping estimate.
The prices listed on this website are FOB Miami, FL, payable in U.S. dollars.
Due to market fluctuation and the possibility of errors, catalog pricing may not reflect the most current or accurate price. Please see current price at our site. Full Parts is not obligated to honor inaccurate pricing in our catalog or website.
Yes, you may see our catalog anytime online in an easy to use digital format. Browse page by page, insert notes, and bookmark important sections and pages.
Yes! We add new items to our inventory regularly after each yearly catalog printing so be sure to visit our site often to see the most current product selection and price.
If you do not see the product you need at our site, ask us to check with our many suppliers and manufacturers for availability. We can normally special order any item our manufacturers provide. Email email@example.com to inquire. Some manufacturers have minimum quantity requirements. Special orders are non-cancelable/ non-returnable and payable in advance.
We guarantee that every online transaction you make will be 100% safe.This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store.Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges.
In the event of unauthorized use of your credit card, notify your credit card provider in accordance with its reporting rules and procedures.
No, we will email you only to confirm shipment of orders you place or if we have a question about an order we are processing for you and cannot reach you by phone.
We are fully committed to our customer's confidentiality.
With your permission, we will also send you our newsletter to notify you of new products, and special deals. Sign up to start receiving our newsletter for special deals, closeouts, surplus buyouts, and new product arrivals.
You may at anytime opt-out or unsubscribe to the email newsletter. This mailing list is never sold, rented or used by a third party.
When you place orders or access your order information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.