Return A Product
If, for any reason, you are not satisfied with your purchase or simply change your mind, feel free to return it in new, pristine condition for a full merchandise refund within 30 days of your purchase.
How to Proceed
- 1. Simply include a copy of your packing slip or invoice (click on “View Order History” to select the applicable invoice) with your return and provide us the following information:
- Part # or SKU /quantity being returned.
- Reason for return. If your product is defective, please call our Technical Support Team to obtain a Return Authorization # at 855-385-5727.
- Let us know if you would like a refund or an exchange.
- Daytime phone # where we can contact you in the event further information is needed to complete your refund/exchange.
2. Insure your return for the merchandise value and ship to:
Attention Returns Department
13451 NW 19th Lane
Miami, FL, 33182
Most returns take about 3-4 business days to process.
Please note some returns may require extended processing days
for technical evaluation, peak times, etc.
3. Review our Return Terms and Conditions for complete return policy details. Our Customer Service team is happy to help if you have any questions. Email firstname.lastname@example.org or call 855-385-5727.